Terms of Service

1. Acceptance

By accessing or using Otto you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the service.

2. The service

Otto is an AI-assisted email client that connects to your Google account and helps you read, search, compose, send and organize mail — including by carrying out actions you ask its assistant to perform. Otto is an independent product and is not affiliated with, endorsed by, or sponsored by Google.

Otto is currently provided free of charge. If paid features are ever introduced, they will be clearly marked and offered under updated terms before you are charged anything.

3. Eligibility & your account

• You must be at least 18 years old and able to form a binding contract.
• You need a Google account, and you authorize Ottoto access it through Google’s OAuth with the permissions shown at sign-in.
• You are responsible for activity under your account and for keeping your Google credentials secure.

4. Acceptable use

You agree not to use Otto to:

• send spam, bulk unsolicited mail, phishing, or anything unlawful, deceptive, harassing or harmful;
• violate any law or the rights of others, including Google’s terms and any anti-spam regulations;
• attempt to disrupt, reverse-engineer, overload, or gain unauthorized access to the service or its infrastructure;
• use the service on behalf of anyone whose mailbox you don’t control.

5. Your content

Your emails and the data in your Google account are yours. You grant Otto only the limited permission needed to operate the features you use, as described in the Privacy Policy. We claim no ownership of your content.

6. AI features — your responsibility

The assistant can search, draft, send and modify mail and can act on your instructions. AI output can be inaccurate, incomplete, or unexpected. You are responsible for reviewing what the assistant does before relying on it, especially before sending email or performing destructive actions. Otto asks you to confirm sending and other significant actions, but the final responsibility for any message sent or change made from your account is yours.

7. Availability

Ottois provided on an “as is” and “as available” basis. It is an evolving product and may change, break, or be suspended or discontinued at any time, with or without notice. We do not guarantee any particular uptime, and depend on third-party services (such as Google) that are outside our control.

8. Disclaimers & limitation of liability

To the fullest extent permitted by law, Otto disclaims all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. To the fullest extent permitted by law, Otto and its operators will not be liable for any indirect, incidental, special, consequential or exemplary damages, or for any loss of data, emails, profits or goodwill, arising from your use of (or inability to use) the service. Nothing in these Terms limits liability that cannot be limited under applicable law.

9. Termination

You may stop using Otto at any time and delete your account from Settings → Privacy & data; deletion is subject to the grace period described in the Privacy Policy. We may suspend or terminate access if you breach these Terms or to protect the service or its users.

10. Changes to these Terms

We may update these Terms from time to time. We will revise the effective date above and, for material changes, take reasonable steps to notify you. Continued use after changes means you accept them.

11. Governing law

These Terms are governed by the laws of India, without regard to conflict-of-laws rules. Mandatory consumer-protection rights in your country of residence still apply.

12. Miscellaneous

If any provision of these Terms is found unenforceable, the rest remain in full effect. Our failure to enforce a provision is not a waiver of it. You may not assign these Terms; we may assign them in connection with a transfer of the service. These Terms and the Privacy Policy are the entire agreement between you and Otto regarding the service.

13. Contact

Questions about these Terms: privacy@ottomail.app.